

The excitement of planning a trip can quickly fade when disputes arise, turning your holiday dreams into logistical nightmares. Whether it’s a cancelled flight, substandard accommodation, or a package holiday that didn’t meet expectations, travel disputes can be complex and draining. At 360 Law Services, we offer professional assistance to help you navigate these challenging situations. With years of experience in resolving travel-related disputes, we understand the intricacies of travel law, consumer rights, and the obligations of travel providers under both UK and EU regulations.
Our dedicated team aims to simplify the often-complicated landscape of travel disputes, from guiding you on how to interact with airlines, tour operators, and travel insurance companies, to representing you in formal proceedings if needed. We endeavour to resolve issues as swiftly as possible, allowing you to focus on what truly matters—enjoying your travel experiences without undue stress or financial burden.
Expert guidance on your rights under EU and UK law and assistance with claiming compensation.
Legal support in resolving disputes related to poor accommodation services or facilities.
Detailed advice on your rights as a package holiday customer and strategies for effective resolution.
Assisting you in understanding your travel insurance policy and helping you make a successful claim.
Guidance on legal matters when disputes arise in foreign countries, including advice on local laws and potential courses of action.
Understanding your rights and the procedures for claiming compensation.
Handling issues such as onboard injuries, service quality, and contractual disagreements.
Depending on the circumstances and the laws applicable, you may be entitled to compensation or alternative arrangements from the airline.
You should first file a formal complaint with the accommodation provider, and if that doesn’t resolve the issue, legal options may be considered.
In most instances, package holiday providers are responsible for the services they offer and should resolve issues or provide compensation where applicable.
Always read your insurance policy carefully to understand what is covered and the required procedures for making a claim.
The time frame can vary greatly depending on the nature of the dispute and the responsiveness of the parties involved.
Legal remedies can differ based on the jurisdiction in which the dispute arises. Local laws and international agreements may be applicable.
Immediate medical attention is the first step, followed by gathering evidence and filing an official complaint with the cruise operator.
Yes, airlines have specific obligations under law to compensate passengers in cases of overbooking or denied boarding.
360 Law Services (SRA Number 638684) provides UK businesses, private clients and consumers with highly qualified Solicitors, experienced across all areas of law.
First rate legal services with some of the lowest fees in the profession, our rates vary depending on area of law and matter complexity, starting at £220.00 per hour (excl. VAT).
All Solicitors who work for 360 Law Services are fully vetted and have an average of 15 years of experience in their chosen field of expertise – we never use trainees, paralegals or juniors.
360 Law Services Limited is a limited liability company registered in England and Wales under company number: 10162455. Registered office is located at: 377 – 399 London Road, Camberley, Surrey, GU15 3HL. A list of Directors is available upon request. We use the term "Partner" to mean a senior lawyers, consultants, or employees with equivalent standing and experience. This use does not indicate a partner in the legal sense or in a traditional partnership.
The firm is authorised and regulated by the Solicitors Regulation Authority (SRA). Registered as an ABS.
SRA Number: 638684.
CQS Accredited Number: CQS04354
VAT Number:GB264976945
Compliance Officer for Legal Practice – Omar Khan.
Compliance Officers for Finance Administration – Robert Taylor.